Refund policy
Return and Refund Policy
Last Updated: 01-01-2026
At FaibaFabrics, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Return and Refund Policy below.
1. Return Eligibility
Products may be eligible for return if:
- The return request is made within [48 hrs] of delivery
- The product is unused, unwashed, and in original condition
- Original packaging, tags, and invoices are included
- The product is not damaged due to customer misuse
2. Non-Returnable Items
The following items may not be eligible for return:
- Customized or personalized products
- Innerwear or hygiene-sensitive items
- Clearance or final-sale products
- Gift cards or promotional items
3. Return Process
To initiate a return:
- Contact us at [FaibaFabrics.com]
- Provide your order number and reasonĀ for return
- Our support team will guide you through the process
Returns sent without prior approval may not be accepted.
4. Refund Process
Once the returned product is received and inspected:
- Approved refunds will be processed within [REFUND PROCESSING TIME 15-30 days]
- Refunds will be issued to the original payment method
- Processing times may vary depending on banks or payment providers
5. Exchange Policy
Customers may request an exchange for:
- Size issues
- Defective products
- Wrong item delivered
Exchange requests are subject to stock availability.
6. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item:
- Contact us within [48 hrs] of delivery
- Share clear photos/videos of the product and packaging
- We will arrange a replacement, exchange, or refund after verification
7. Return Shipping Costs
- Customers may be responsible for return shipping charges unless the product received was defective or incorrect
- Original shipping charges are generally non-refundable unless otherwise stated
8. Cancellation Policy
Orders may be canceled before shipment confirmation.
Once an order has been shipped, cancellation requests may not be accepted.
9. Contact Information
For return or refund support, contact us:
Business Name: [FaibaFabrics]-9924599150
Email: [FaibaFabrics526@gmail.com]
Address: [Motavarcha,Surat]